LOADING AWESOME
- Build trust and intimacy in the virtual world
- Manage your stakeholders
- Develop your HR brand
- Develop awareness of the impact you have on others
- Develop skills to manage emotions
- Recognise and manage polarities in the BP HR context
- Increase your personal resilience
- Develop awareness of others
- Develop effective advocacy and inquiry skills
- Increase confidence in dealing with conflict
Programme Essentials
Module 4: Managing Relationships
- Develop a customer-centric mindset
- Deliver customer excellence in BP
- Manage conflict
- Balance relationships and business needs
- Develop your personal HR brand