In 2015, Australia Post surveyed 60,923 customers who received a parcel from Catch of the Day.  

Quick & 

Predictable Delivery

Because they kept in touch with you by email and you can see just where your parcel is up to and you know roughly when it is going to arrive.

Sources:

Australia Post Parcel Receiver Surveys, Jan-Dec 2015.

First Time Delivery

First time delivery is the key to delivering great

customer experience results for Catch of the Day...

are delighted customers that

received a parcel from

Catch of the Day.

are customers that received a parcel

from Catch of the Day and

said we need to pick up our game...

Inconvenient Pickup 

My purchases were broken inside my boxes!

Had to go into an Aus Post store to collect as I was not home at the time of the delivery so not ideal for me but I had no choice.

 Carded Delivery

Damaged