Why Distributors Are Accelerating Digitization
Customers today are spoiled. They're used to instant data access and they see no reason to wait for answers about their orders. If you can't meet their needs in time... they'll find a new distributor.
Digitization helps keep your customers satisfied.
Companies currently at advanced state of digitization
By focusing on digitizing information-intensive processes, wholesale distributors can cut up to 90% of costs associated with data lookup.
That's why smart business leaders are planning to reach an advanced state of digitization by 2020.
Predicted to reach advanced state of digitization by 2020
How Do You Stack Up?
PwC defines 4 stages of digital maturity. How advanced are you?
Digital Champions know how to leverage technology to connect customers, partners, operations, and people to create value through ecosystems in new ways.
Digital Innovators prize digitization and encourage the workforce to help identify new digital solutions, but their advances are limited in scope.
Digital Followers integrate internal functions, but the culture and workforce are not yet digitally oriented.
Digital Novices employ isolated digital solutions and apps, but only at the functional or department level.
Steps to Digitization
Drive change with clear leadership from the C-suite.
Attract, train and retain digital natives to drive digitization initiatives.
Focus on building a proactive, "digital-first" culture throughout the enterprise.
- Customer solutions
To achieve the greatest impact in your digital transformation, ensure that you focus on:
...Then follow the steps.
The Time Is Now...
The numbers are clear. For over a decade, wholesale distributors have experienced significant declines in revenue returns. Digitization can help combat this trend.
Declining performance can impact:
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Accelerating Digitization of Business Processes, McKinsey&Company
2016 Global Industry 4.0 Survey, PwC
Global Digital Operations Study 2018, PwC
Wholesale Distribution Disrupted, Deloitte