Start Strong & Connect
Draw your trainees in within the first 2 minutes with WIIFMs or relatable stories & examples.
Focus on "Need to Know" Info
Need to know content is the most valuable, relevant info you can share on a topic. Omit Nice-to-Know information.
Participation every 8 minutes
Keep learners engaged and improve information retention with planned breakouts, Q&A, whiteboarding, etc. Reward participation with praise or schwag.
Stick to the Agenda
Start and stop on time. Execute on scheduled breaks.
Nail the Delivery
Dress for success. Stand confidently at the front of the room. Move with purpose. Speak slowly and clearly. Maintain eye contact. Never read your presentation.
Commit to the moment. Put everything else aside and focus on the task at hand.
Embrace "I don't know"
If you don't know the answer to a question, admit it but follow up with the client later. Don't waste time troubleshooting or testing in an attempt to find an answer.
Keep it Simple
Be concise and to-the-point. Don't over complicate your message.
Conclude with a CTA
Wrap up with a call-to-action. Now that training is complete, what is it that you want your trainees to do?
Practice. Practice. Practice.
Great training starts with preparation and practice. You should have at least 1 peer reviewed practice session.