Changes including lighting, length of work day, breaks, and food were implemented.
Elton Mayo studied women at the Hawthorne Works in Cicero, Illinois. (This was a Western Electric Company)
He discovered that production increased. Mayo believed this was due to attention given to worker needs.
Is the Hawthorne Study truly the Hawthorne Effect?
In 1958 Henry A. Landsberger analyzed the Hawthorne studies.
He believed the women increased production because they were aware of observation not because of changes in workplace environment. This is also called the observer effect.
The Hawthorne Study has been quite disputed over the years. It is still evaluated today.
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