TEL LibrarySUPPORT REPORT
Support EmailsThis graph shows all the emails that were sent to eachTEL Library email group this month.
Voicemail: Website Issue and Emailing Issue
Incoming Call: Could not log-in - We walked them through the process
Outgoing Call: Emailed Kathy - User could not register or purchase the course. We walked them through the process.
General Info About Support
Most emails have been responded to immediately or within 30 minutes
Had to involve Stacy on a few technical questions
No one has asked for a manager