At Sunrise, we exist to implement your company's great ideas. We want to help your organization improve processes, data, technology, and ultimately, your customers' brand experience.
You can challenge business as usual with a fresh approach to your key business applications like ERP, CRM, and business intelligence.
Since 1994, we've been committed to helping companies excel – first as a supply chain consulting firm, then as a certified Microsoft partner. Today we lead the industry in providing:
A Tier 1 business solution with
Microsoft Dynamics 365
Better Decision making with real-time Business Intelligence
A proactive and cost-effective approach to Global Support
Supporting your brand growth into new product lines, channels, and global markets requires a Tier 1 cloud infrastructure that will help you scale, grow, and deliver your brand promise.
We go far beyond just making technology work for apparel, footwear, home furnishings, consumer goods, manufacturers, and retailers – we deliver real solutions that can help you:
In partnership with Microsoft, we have a proven track record for delivering best practices and exceptional results across all your sales and sourcing channels.
Grow your business globally Expand across multiple channels
Tighten the links of your supply chain Lower your overall costs
From wholesale to retail, and everything in between, scale your growth with a complete industry solution. Enjoy a global, omni-channel, end-to-end solution with industry best practices baked in.
Get insightful analytics and actionable intelligence (even on the go!) with
built-in, role-specific dashboards.
With a word of information at your fingertips, impactful results are just a few clicks away
With a solution that never goes
out-of-date, you need a support network that is always available and up-to-date. Extend your IT team with a cost-effective, global support umbrella that's available 24x7.
So, what makes Dynamics 365 so special?
What do you get when you combine the power and flexibility of Microsoft with the scalability and affordability of the cloud? Dynamics 365! Add the knowledge and experience Sunrise brings to an implementation and you’ve got yourself a perfect fit.
today and ten
One global system across
all of your operations
Out of the box, you’ll be able to handle multiple legal entities, countries, currencies, languages, and brands. Gain global visibility across your channels and supply chain. Plus, with a network of global data centers, rest assured that you’re always in compliance, no matter where you do business.
Delight your customers across all channels
Control your supply
chain at a Tier 1 level
Have it all without the high cost and complexity
When your ERP and CRM speak the same language, you get a
360° view of customers. Add in loyalty programs, mobile-ready POS, and product suggestions,
and you’ll be able to deliver exceptional experiences everywhere your customers
want to buy.
Whether you manage everything in-house or through a global trade network, you’ll have Tier 1 supply chain capabilities for sourcing, manufacturing, distribution, and retail. And that’s all before Sunrise makes it even better.
Thanks to its scalable, cloud-based backbone, built-in analytics, and pay-as-you-grow subscription structure, Dynamics 365 already offers a lower total cost of ownership. Working with Sunrise and taking advantage of our years of industry expertise and experience through Sunrise 365® ensures you get that value even faster.
Microsoft Dynamics 365 is a unique business application solution that offers far more than the sum of its parts – although those parts are quite powerful on their own! Built on the Microsoft intelligent cloud, Dynamics 365 combines full blown ERP and CRM capabilities with a built-in, mobile-ready POS solution and deep integration into Office 365, Power BI, and the rest of Microsoft’s extensive cloud portfolio.
What makes it different from other cloud-based offerings is that Dynamics’ business applications all pull from a single database. That being said, if your business needs don’t call for every part
of Dynamics 365, that’s ok too! Both the ERP and CRM portions can be implemented as stand-alone modules.
“What is most
Dynamics 365] is
the deep integration
of ERP, CRM, and
desktop productivity capabilities... Few
other players offer
a common platform
and data model for
CRM and ERP – and
none bring in the
office productivity capabilities that
— Rebecca Wettemann,
VP of Research,
Sunrise 365 Quick Start
In the long run, this method was always more cost-effective for
our clients and paved the way for smoother operations in the future. But the more we implemented Dynamics AX, the more we noticed we were repeatedly doing some of the same custom work to ensure a perfect fit for clients. That realization was the start of what we now call Sunrise 365.
Today, Sunrise 365 is a suite of solutions and services that help tailor Dynamics 365 to apparel, footwear, home furnishings, consumer goods, and textile organizations with manufacturing, distribution, and/or retail operations. Each component
of Sunrise 365 has been carefully developed to ensure that it helps our clients get the maximum value out of their investment.
In the past, Sunrise always tried to use as much of the base functionality
available in Dynamics AX (now Dynamics 365) as possible.
Sunrise 365 Supply Chain
Sunrise 365 Global Support
Get new implementations, migrations, and upgrades off
to a running start. Based on hundreds of successful go-lives, Quick Start has a rich content library of best practices, pre-built configurations, and project management tools.
Sunrise started as a supply chain technology consulting firm. That’s why we love Dynamics 365’s already robust supply chain functionality. We’ve dialed it up
a notch with game-changing capabilities like forecast netting, bulk order drawdown, and supply chain analysis to enhance key workflows in Dynamics 365.
For retailers already considering
or implementing Dynamics 365, our Retail Replenishment engine
is a no-brainer. It runs directly
in Dynamics 365, and delivers essential functionality at a fraction of the cost, while removing the hassle of implementing a third-party solution.
Empower every level of the organization with embedded, role-specific dashboards. These dashboards deliver visual insights and facilitate data-driven decision making. Users have the ability to see high level reports, as well as being able to drill down into specifics.
Implementing new business applications is no small undertaking, so you’ll want to ensure that you get the most
out of your investment. So, why hire freelance consultants or expensive full-time staff when you can leverage pay-as-you-go Global Support from Sunrise?
We offer a cost-effective support umbrella with 24x7 coverage across North America, Europe, and Asia.
quality, and results
"The Sunrise Way"
Build on proven industry success
Sunrise 365 Quick Start
Based on over a decade of experience and knowledge, Quick Start is designed to deliver repeatable, predictable success for every customer, every time. It includes industry best practices, processes, and guides while speeding up implementation
with preset configurations and mappings. It also features premium project management tools embedded within Dynamics 365.
Ask around, and you’ll find out that Sunrise has quite the reputation for successful projects. While we can’t give away all our secrets to success, Sunrise 365 Quick Start is definitely an integral part of any implementation. With it, we can help you get to go-live on time and on budget, plus leave you armed with the tools you need to ensure success down the road.
Ensure quality with powerful project management tools
Learn from a complete content library of hundreds of design documents covering O2C, P2P, product life cycle, production, and more. Plus, take advantage of best practice guides, design document templates, and SOPs.
There’s a reason we have a reputation for successful projects – and part
of that secret sauce is following a methodically detailed roadmap. Embedded in Dynamics 365, you’ll be able to quantify percent completion at each step of the project and hold team members accountable.
Test early, test often
While we strongly recommend at least three conference room pilots (CRP) before go-live, that won’t be the first time you see Dynamics 365 in action. You’ll have regular check-ins with your team to test critical functionality and work out any bugs long before your first CRP.
Speed up time-to-value
with preset data
Quick Start immediately adds value to any Dynamics 365 project by allowing you to start with a system that is ready for solution design. You’ll be able to save time with load and go data-sets pre-configured for your industry, as well as leveraging the Data Migration Framework (DMF) provided by Microsoft.
“Buck Knives chose Sunrise as our
Microsoft Dynamics partner because of
the company's focus
and expertise in
ERP and their long
history of successful implementations."
— Jake Boomer,
Brands don't compete, their
supply chains compete
Sunrise started out as a supply chain consulting firm, so we understand the challenges of managing the ever-changing complexities of a global supply chain.
That’s why we created our Sunrise 365 Supply Chain solution. It allows you to proactively manage your supply chain with improved planning, execution, and analysis.
Sunrise 365 Supply Chain Solution
Dynamics 365 already features robust supply chain functionality, but we’ve taken it up a notch. Advanced demand and forecast planning, omni-channel inventory optimization, prioritized order release, and visual real-time analysis tools fine-tune the system for your industry.
Better decision making with advanced supply chain planning
With solution-agnostic integration,
you can seamlsesly feed your forecast to Dynamics 365 prior to and during seasons. when combined with intelligent forecast selection and netting, you can feel confident in the accuracy of your netted demand.
Timely visibility and accurate analysis across a global supply chain
Built-in dashboards, powerful soft allocation capabilities, and ‘what if’ scenarios help you gain early, valuable insight into common supply chain challenges. Armed with this information you can make smarter purchase and production decisions.
Flawless execution and
Once actual sales orders start coming in, you can avoid overstating demand with an advanced bulk order drawdown process. At the same time, planners can experience a much more efficient, comprehensive workbench, that summarizes planning results in an
Optimize your omni-channel inventory and supply
As inventory becomes available to fulfill orders, you can enable an automated order releases process. These actions can be configured to prioritize customers channels, order types, or other criteria such as order completion percentage and ship date windows.
Seamlessly manage integrations
Manage all of your data integrations directly within Dynamics 365 for a seamless, user friendly experience. Our integration manager provides a central hub for viewing/editing integrations with ease, while allowing for virtually any form of data to be sent or received between Dynamics 365 and external systems.
“Instead of reacting
to market changes,
we can now perform
long-term, strategic business planning.
At all levels of the organization, people
are aware of the operational context
and can take action
that benefits the
company as a whole
not just a single
channel or business initiative.”
– Rose Marcario,
CEO & President,
If you’re a retailer, then there’s nothing more important than keeping inventory replenished at levels that will maximize revenue. Traditionally, this has involved bringing in a third-party system and integrating it with your ERP or merchandising system. But not anymore. Sunrise 365 Retail Replenishment is a retail-specific add-on to our Sunrise 365 Supply Chain solution that runs directly in Dynamics 365.
By minimizing integrations and embedding key insights, we’re able to offer all the functionality of a costly third-party system at an outstanding value.
Cheap, fast, easy – really
(and baked right in!)
Third-party systems are costly, require an entirely separate implementation process, and rely
on fragile integrations that have to
be maintained. Sunrise 365 Retail Replenishment, on the other hand,
is embedded directly within the solution. Which means purchase, transfer, and intercompany orders can be auto generated without the data ever leaving Dynamics 365.
Simple. Elegant. Powerful.
Maintain your data and settings with an intuitive interface
Easily manage your data and replenishment settings across store and product hierarchies — all while keeping setup simple and flexible
with high-level configurations and lower-level override capabilities.
This precise control saves time and prevents errors. Plus, you’ll be able to see a fully auditable settings history and analyze insightful business intelligence dashboards that help you catch exceptions and keep operations running smoothly.
Replenishment as flexible
as your business
You know how to best run your business, and Sunrise 365 Retail Replenishment gives you the power to take control. Model your business the way you want with a fully configurable replenishment engine. Fine tune
your replenishment to minimize
over-and under-stocked items and create business driven exclusions and prioritizations. And as your business needs change, you can reconfigure as needed to keep up.
Gone are the days when getting a visual report of your data took days to compile (at which point it was already probably out of date!) Dynamics 365 is an incredibly visual experience, thanks to built-in role-based Microsoft Power BI dashboards, served up in real-time.
"We can now
visualize data and
spot trends quickly.
Without a doubt,
gains justify the
– Andy Laurance,
Director of IT,
Sunrise 365 Business Intelligence ensures that you get the most out of your included Power BI subscription and dashboards. Our experts can help you fine tune the data to make sure you’re getting both what you need at a glance and all the details when you need to drill down.
Have your business at
As workforces become increasingly mobile, you need to be able to access secure insights, when and where you want them. So, whether you need to access your data at your desk in Atlanta, in a cab in Los Angeles, on a plane to London, or in a factory in Hangzhou, our dashboards will be there for you.
Make better, faster decisions from insightful analytics
Spreadsheets and pivot tables have their place, but with the increasing speed
of business, most of the time they just don’t cut it. With Sunrise 365 Business Intelligence you can go from data to insights to action in minutes.
Democratize data securely
The benefits of granting more users access to key intelligence is enormous – but it also means that it is more important than ever to ensure that sensitive data is secure. With features like row level security (RLS) you can make sure the right people are getting the right info, at the right time.
Get the right data to the right users, at the right time
Bringing your data to life
With visual insights embedded in the workspaces you use every day, business intelligence stops being an afterthought and takes its rightful place as a critical component in the decision making process.
With Sunrise 365
24x7 assistance is
just a ticket away
What types of
support can you
Sunrise? Here is
a taste of what
Make ongoing maintenance and support our priority, not yours. With Sunrise 365 Global Support, you can have a cost-effective support umbrella that meets your company’s requirements and budget. With pay-as-you-go pricing, we put that hard to find talent within reach.
Every member of our support team is a Sunrise employee – not an offshore contractor. So, you can
be confident that you’ll be getting top notch service. From hotfixes, enhancements, production environment optimization, to development and training we can extend your IT team to ensure your investment continues to deliver value for a lifetime.
Not sure where
you need help?
We can also run a simple Systems Assessment to identify opportunities
to improve your current environments.
Enhancements & Support
Training & Education
We've always believed it was better to be exceptional in a few areas, than "just ok" at many. That's why we've narrowed our focus to a few key verticals.
We Know Apparel
Anybody can buy a suit off the rack. But, when you want to dress for success and make sure your investment lasts a lifetime, you go to a skilled tailor. When you work with Sunrise to implement Dynamics 365, you’re not just getting something off the rack. We understand the inherently challenging aspects of the apparel industry and have tailored Dynamics 365’s standard multidimensional, seasonal, and supply chain functionality to meet the needs of apparel manufacturers, sourcing companies, and retailers.
We Know Footwear
You’d never buy a shoe that was two sizes too small – so why try to cram your business processes into a system that doesn’t fit? Instead of chafing against a system that doesn’t work for the unique complexities of footwear manufacturing, distribution, and retail, try Dynamics 365 on for size. You’ll get multidimensional products, seasonality, and inventory optimization capabilities out of the box. With customer engagement tools, you can be confident you’re always putting your best foot forward. Plus, when you work with Sunrise, you know you’re getting unrivaled industry experience and best practices to boot.
We Know Home Furnishings
No matter if you work primarily with casegoods, upholstery, leather, home textiles, or a combination of all of the above, there’s a good chance that your supply chain has become both more global and increasingly complicated over the last decade. Additionally, many home furnishing brands that traditionally operated as wholesalers are now exploring retail and eCommerce. But few business platforms can handle all of these challenges at once. They’re either too big, bulky, and monolithic, or too niche, underpowered, and unsupported. Dynamics 365, on the other hand, is just right.
We Know Consumer Products
Think about the last time you walked into a big box store. Grocery items flank one side, lawn and garden the other. In the middle is...everything else. Office supplies, handbags, jewelry, toys, cosmetics — the list goes on! It’s hard to believe that a single solution could handle all of those different items, but in the right hands, Dynamics 365 can.
Start your new
day with Sunrise
Since 1994, companies around the world have trusted Sunrise with some of their most challening IT projects. That trust is built on the understanding that every Sunrise team member lives by the same core values: be honest, work hard, and be nice to people.
This dedication to doing what's right and supporting our clients' end-to-end needs has led to long-lasting relationships with some of the world's most well-known brands – and we look forward to working with you next. Our offices and deployment regions span North America, Europe, and Asia, so we can be everywhere you do business.
We Know Retail
Microsoft, which operates more than 130 retail locations, understands that customers are putting more and more demands on retailers to deliver not just the goods, but a great experience. To deliver that experience, you need a 360° view of your customers. That means visibility into every interaction, every purchase, every support case across every channel. Dynamics 365, with its unified operations, CRM, and POS, delivers on this vision. And, when you implement with Sunrise, a Microsoft Retail Partner of the Year, you can be sure you’re working with the experts.
We Know Textiles
Globalization, delocalized production, backward traceability,
and multidimensional item complexities are nothing new in the textile industry. That’s why if you want to increase profitability
and build a competitive advantage it is essential to maintain effective communications, visibility, and control over sourcing
and operational platforms as fibers are transformed into
finished goods. Out of the box, Dynamics 365 can handle these requirements and complexities – but when you weave in Sunrise’s industry experience and solutions, there’s no “greige” area, you’re simply working with the best.
We Know Manufacturing
Our history is deeply rooted in supply chain consulting for discrete manufacturers —in fact, it’s one of the reasons we choose to exclusively implement Dynamics 365. It helps you tighten the weakest links in your supply chain and improve planning, costing, storing, and routing of the various inputs through the process, which helps to reduce waste, move more efficiently, and improve margins. And with Sunrise’s unrivaled experience in discrete manufacturing and industry extensions for Dynamics 365, you’ll be able to hit the ground running.