Trevecca Nazarene University Dissertations
Title of Dissertation:
Multi-Generational Workforce: Understanding Generational Differences
Johnson, M. H. (2017). Multi-generational workforce: Understanding generational differences (Ed.D.). Available from ProQuest Dissertations & Theses Global. (1916547991). Retrieved from https://trevecca.idm.oclc.org/login?url=https://search-proquest-com.trevecca.idm.oclc.org/docview/1916547991?accountid=29083
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Understanding and managing differences is very important to running a successful workplace that is comprise of four different generations. Recognizing difference and respecting that is key. This study focuses on identifying the differences that exists in a multi-generational workplace. The four generations examined in this study are Traditionalist, Baby Boomer, Generation X, and Millennials. The three areas investigated are morale levels, use of technology, and the effects of life experiences as it relates to the work environment. Participants who took part in the study were between the ages of 24 and 74. The results indicated a vast difference in the use of technology between two generations, while there was no major difference in the morale level and life experiences.
Understanding differences and managing them is vital to the smooth functioning of a multigeneration workplace. Members of the different generations must be cognizant of these difference in order to fully embrace one another’s uniqueness and appreciate them as humans, and for what they can do. Members of all generations should have knowledge about members of other generations.