Is trust really an automatic human response, or does it have to be earned?
If you want to improve people's perception of your trustworthiness, build their perception of your ability, benevolence, and integrity.
Think of a time when you didn't trust someone.
What led to their distrust?
How did you feel?
Was your distrust justified?
What if you found out they had your best interest all along, despite your perception of them?
Can someone describe what happens to Harry and his parents at the beginning of the Harry Potter series?
How is Harry's relationship with Severus Snape, the Defense Against the Dark Arts professor?
With his love for Lily and despite his bitterness towards James Potter, Severus lived his principles and protected Harry. He had the ability to follow through, the benevolence to serve, and the integrity to protect.
How can we relate
this analogy to our daily interactions with guests, clients, coworkers, etc.?
Are you Snape and taking back hand approaches to gain trust?
Or are you Harry, taking cautious approaches to trust and avoiding being hurt again?
How often do we let past feelings of angry, hostility, embarrassment, cloud our judgment?
How can we move forward and learn to trust again?
When we fail to set boundaries and hold people accountable, we feel used and mistreated. This is why we sometimes attack who they are, which is far more hurtful than addressing a behavior or a choice.
― Brené Brown, The Gifts of Imperfection: Let Go of Who You Think You're Supposed to Be and Embrace Who You Are
Using the three pillars of trust (ability, benevolence, integrity), come up with 1 example for each of how you can better build trust in your relationships.