Business

Transformation

Join our Team

November 2019

It's much MORE than a SYSTEMS replacement, it's about changing how we work, how we're organised and what we do.

It's about our CULTURE, our VISION and our long term SUSTAINABILITY.

WHAT is Business Transformation?

People - new skills, oppertunities and ways to collaborate

Processes - simplier, smarter ways of working that help you get things done more efficiently

Information - high-quality data that enables strategic decisiion making

Services - Supporting Our strategy and vision with professional services to all staff and students

Technology - simple, modern, accessible tools that improve the way we work and let our people get things done

SUPPPORTING OUR STRATEGY TO 2020

OBJECTIVES MET

• Improved leagued table position
• Increasesd international recruitment
• Financial sustainability
• Lean, agile and flexabile workforce
• Ability to adjust to changing  environemtnand external factors

ORGANISATIONAL DESIGN

• Service review
• Service delivery models
• Enhanced student/staff experience
• Services aligned to delivery of strategic plans

INFORMATION LED DECISIONS

• Preformance management and workload modelling
• Information strategy
• Activity costing/financial margins/strategic targets
• Services reorganised

ONEUNIVERSITY IMPLEMENTATION

• Finance
• HR/Payroll
• Research
• Student & student related projects
• Digital Infrastructure

Programme design principles

People

Shifting activities from ' transactional' to 'added value'

Processes

Data

Standard and consistent processes and ways of doing things

A single source of the truth, with access to those who need it and fewer gatekeepers

Research Management

End-to-end Research lifecycle

Opportunity Management

Application & Award Management

Commercialisation

Ethics & Governance

The Programme Workstreams

Student

Enhancing our staff and student experience from Enquiry to Application, and Matriculation to Graduation and Alumni

HR & Payroll

Paying our People

Payroll & Pensions

Managing our people

Self-service

Recruitment

Tallent Management

Professional Development

Training

Finance & Procurement

Paying our People

Payroll & Pensions

Managing our people

Self-service

Recruitment

Tallent Management

Professional Development

Training

Student related projects

Academic Workload Allocation Modelling System

Student Placements

Student Attendance Capture

SITS upgrade and contingencies

Grow international recruitment

Student & Curriculum Management

Objectives

Increase unregulated income

Widen participation

Improve our student experience & outcomes, from applicant to alumni

CONTACT MANAGEMENT

Improving how we store and manage student data.

ENQUIRIES

Helping our teams convert enquiries into applications.

APPLICATIONS

Online.

STUDENT RECRUITMENT, ENGAGEMENT & ADMISSIONS

MANAGING APPLICATIONS

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MANAGING OFFERS

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SUPPORTING OUR TEAMS

Developing an International Agent Portal to help support recruitment activities

Transforming our staff and student experience

CURRICULUM

STUDENT PORTAL

ADMISSIONS & ENROLMENTS

STUDENT MANAGEMENT FUNCTIONS

Supporting the end-to-end student journey

SCHOLARSHIPS & REWARDS

POSTGRAD RESEARCH

STUDENT FINANCES

ASSESSMENTS & PROGRESSION

APPEALS & REVIEWS

STUDENT SUPPORT

COMPLETION / AWARDS

COMPLIANCE REPORTING

TIMETABLING

The benefits

Delivering business opportunities identified in the Business Case

• Adopt a single team approach between External Relations, Registry, Student Services and Schools with improved ways of working, reduced duplication of work and streamlined processes
• Agree a set of common / standard business processes and working practices across all Schools
• Optimise opportunities for integration between Student Management System (currently SITS) and other systems including Finance, Research Finance (Research Postgraduate Funding)
• Identify clearer routes of communication between Directorates and Schools
• Increase access to core information and transparent data available to those who need it aiding quicker and more effective decision making
• Introduce student and staff self-service to reduce administrative burden
• Design and implement clear processes and workflows that support the student journey
• Implement a Customer Relationship Management solution to aid and improve the conversion of students from prospects to applicants/ students
• Increase unregulated income, grow international recruitment, widen participation and improve the student experience/outcomes from prospect to alumni
  

What type of activity will you be involved in?

No two days are ever the same.........

Get in-depth knowledge and exposure to all aspects of programme and project management

Project management

Building and maintaining relationships with a range of stakeholders from across the University

Working with relevant business stakeholders and Business Analysts to define and agree business process requirements"

Service Design

Research, facilitate discussions, analyse, evaluate configurations, and provide recommendations to leadership and solution teams.

Leading and driving the change

Stakeholder relationships

Why join the Programme?

There are lots of reasons to join the team, here are just a few.....

Your chance to work on the single largest non capital investment project the University has ever run.

You'll be part of a professional multi-national team engaging with people from all areas of the University.

Relationships

An opportunity to make a real difference to our staff and student experience.

Rewarding

You'll be exposed to new skills, new tools and new ways of working that can be carried forward into new roles.

Skills

Experience

IF IT WAS EASY, EVERYONE WOULD BE DOING IT

Join the Programme and make a difference......

Email: Alison Slater [email protected]

Drop by: Unit C, Heathfield

Visit: www.dundee.ac.uk/business-transformation

Get in touch