- THE CURRENT STATE OF SUGAR MOUNTAIN RESORT :
IMPACT OF SITE/ FACILITY ON USER EXPERIENCE
DESCRIPTION OF SITE/FACILITY MANAGEMENT PRACTICES
Chapter 1- Place: Integrating Program & Property
There are educational and informational materials for participants about site and facilities while they are on-site.
Chapter 5- Grounds: Creating Your Setting
Chapter 7- Facilities: Your Visible Identity
Chapter 2- Participants: A Welcoming Invitation
Preventive maintenance is done via replacement and maintenance schedules for things such as roads, parking lots, utilities, fences, signs, and walkways.
Facilities are NOT maintained and decorated to create a sense of place and an atmosphere consistent with the organization’s mission.
There seems to be no thought process at all when designing and decorating Sugar. It is run-down, old-fashioned, and quite depressing to look at.
Site and facility management DOES NOT address the three pillars of sustainability focusing on social, environmental, and economics in decision-making.
Sugar does not show any intentional effort to employ eco-friendly practices or sustainable conservation programs. There are no recycling programs, no compost piles, no energy-saving lights, and energy-use reports are not used to improve the sustainability of their facility.
- UNSATISIFED CUTOMERS