"Outer Strength is often a reflection of something stronger inside."
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Assimilation/Membership: - 01
Discipleship - 02
Family Ministry- 03
Local and Long-range Missions - 04
Communication - 05
Voice of the Church - 06
Encouragement/Accountability - 07
Events - 08
Property Stewardship - 09
Organizational Structure/Bylaws - 10
We exist to glorify God by elevating and making disciples of Jesus who Click, Climb, and Clear.
What is C3?
For any church, the steps involved in following Jesus Christ are very straight forward. HighPoint wants to point people toward those steps.
The Bible doesn’t make church hard, so why should we? For any church, the steps involved in following Jesus Christ are very straight forward. HighPoint wants to point people toward those steps. Highpoint's mission is to elevate and make disciples who Know to Grow and Go. This is why we have adopted a simple process called C3... CLICK, CLIMB, CLEAR. The first and greatest thing that could happen in a person’s life is for Jesus to finally Click (Know). We call it an “a-ha” moment when our sin and need for the Cross of Christ becomes real. The Climb (Grow) is the next step in the process where we are driven to new elevations through being discipled. The third step in the process is Clear (Go): What clear purpose does God have for your life? What area of life is He telling you to go and impact? Only through Him will you discover what that purpose is.
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The 10 Op Initatives
1.) Assimilation/Membership: 2.)Discipleship
3.) Family Ministry
4.) Short and Long-range Missions
6.) Voice of the Church
9.) Property Stewardship
10.) Organizational Structure/Bylaws
All 10 of the Op Initiatives fall under one of the 3 C's. (See chart below) Actually, it is much easier to think of the 3 C's as pipelines where all of our Operational Initiatives travel to reach their goals. In fact, everything we do at HighPoint to fulfill our Mission flows through all 3 of these pipelines.
How each Operational Initiative works and how it uses a specific C3 Pipeline is explained in further deatail in the following sections.
Assimilation / Membership
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Short and Long-range Missions
Voice of the Church
Encouragement / Accountability
Ministry Small Groups
One on One
Member Assimilation occurs at HighPoint within multiple stages.
1.) First Impression
2.) Info Collection
3.) Membership Connection
4.) Discipleship Multiplication
5.) Ministry Incorporation
6.) Leadership Formation
Church membership is so much more than just a piece of paper or a name on a list. It clearly defines a community and offers people a clear choice to accept the blessings and responsibilities that go along with it. But even more significantly, church membership is a way for individual Christians to draw closer to God by drawing closer to his church and his people. An effective membership process should be a time of spiritual growth for the member-to-be, and that is why this is a HighPoint Op Initiative.
All 7 Stages of Assimilation fall within one of the 3 C's Pipeline.
1.) First Impression
2.) Info Collection
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5.) Ministry Mapping
6.) Leadership Formation
1st Opp Initiative
It's a fact that the first 10 seconds of a person walking into any place or gathering has a huge impact on their perception of what's happening there. Also proven, within the first 5-10 minutes people begin making decisions as to what their level of involvement will be, won't be, or hopes to be. No church is perfect, we all have stuff we need to work on and areas that are in need of great improvement, but please take a moment to consider how important it is that we get someone's first impression right and true.
Think of it this way, If our first impression is positive, then in many ways we gain instant grace for any other element of our church overall that needs improvement. If our first impression is negative, it is far more difficult for a guest to overlook any less than inspiring parts of our church body. This is a shame because those who have come to love HighPoint know the tremendous heart and core desire behind any of our ministries/programs here.
It's extremely important that we due diligence and don't allow minor superficial things to distract people's attention from hearing that truth. Sometimes people will take the mindset of, "well if a person is going to get upset about the coffee station being out of creamer then we don't need that type of person here". The ironic part of that is we all would expect the creamer to be readily available while we were having breakfast at any restaurant with our family. Does the restaurant have the option to say "well if you're going to get upset by us not having creamer you can just find somewhere else to eat"? Absolutely they can do that. Then the business would slowly dwindle and perhaps die. Please don't misunderstand; the Church is not a business, we are a body of believers; The point remains though, we should not let superficial eternally meaningless things get in the way of someone hearing the truth of the Gospel. If a person is going to be offended when they walk into HighPoint, then we want it to be because their soul has been offended (called out) by the truth of God's Word, not something petty.
Why should first impressions be first?
How First Impressions Work!
The best way to make yourself more sensitive in any area of life is to have stake in the game. What does that mean? Well in terms of evangelism it’s usually referred to as your “lost list”. Most of us have had a pastor or leader encourage us at some point to write down the name of “at least 1 person we would like to see come to know Christ”, sound familiar? Sometime it’s: “ write down the name of 3 people, 4 people, 10 people”. You get the idea. This is not meant to degrade that idea. In fact at HighPoint, we encourage it strongly. This concept can also be extremely effective when thinking through first impressions in the Church.
Think of it this way, you’re standing in the commons/entrance of the church on a Sunday morning and you see a person whose name is on your “lost list” pull into the parking lot. You know that person has been to church very few times in their life and you know (although no one else does) that this a huge moment for them. You immediately scan the room that you know they’re about to enter, just taking a quick look around. The ever important question is this is, What Needs To Change? What is out of order or in a mess that needs to be straightened up? Is someone waiting to greet them? To hold the door for them? Is that person friendly? What if they come in and need to use the restroom? Will there be toilet paper? Will there be soap, paper towels? Do they drink coffee? Wouldn’t it be nice to offer them a cup? The point is, you know how much is at stake for this person and how big of a step it is that they even showed up that morning. What would you change in the room to make it extra inviting for them so that they wouldn’t feel awkward when walking in for the first time? Now the truth is this. That person on your list may not show up next Sunday, or the following. In fact they may not show up this year or possibly ever.
How do we remove barriers to people hearing the Gospel? How do we increase our evangelistic sensitivity?
"Make the most of your first chance!"
How First Impressions Work!
However, the next person that walks through the door could be someone off your friends ‘lost list”. The person you go to an Onsight Bible Study with, their person from their list may walk in and not yours. Maybe the person you serve in kid’s ministry with, it may be someone off their list. Perhaps someone off the list of one of the deacons or staff. Wouldn’t you want any of these people to pay you the same favor if your person walked in? Wouldn’t you want them looking around the room and seeing what needs to be better than it currently is? That’s what we call evangelistic sensitivity. The gift of hospitality is a passion for first impressions. Below is a list of just a few of the practical things for us to keep a look out for. Ways that we can be intentional about removing barriers on a weekly basis.
Be Friendly: Most everyone at some point has entered a business or event and it seemed like the people working or volunteering there were angry with you or didn’t want you to be there. It’s not the guest fault they’ve never been here before! That’s kinda the idea! Also just as important is not to seem bored. This impression can be made even before someone gets out of the car. A good example of this is, at one point we had a volunteer who liked to help with parking before our parking lot was complete. He would stand outside and direct traffic and waving wearing a huge Mickey Mouse hand. A simple positive attitude can have someone thinking instantly… “I like this place!”
We open every door (almost): We say almost because we don’t want to follow people to the bathroom, they’ll be happy to handle that by themselves. It’s also probably not a good idea to open car doors unless you know the person is comfortable with it. Outside of those scenarios, it’s good to have someone at every main entrance and also the sanctuary entrance. This simple gesture really communicates to someone that they are our honored guest. Also, it cuts down on the spread of germs with hundreds of hands touching the same doorknob.
Good hygiene: In line with spreading germs, good hygiene goes a long way especially when it comes to bad breath or body odor. This one really goes without saying, but at least be mindful to carry a stick of gum or stock a bowl of mints somewhere accessible for workers and guest alike. Our visitors are just as conscious about their hygiene as we are.
Be helpful, (like really helpful): Don’t just tell them that a particular class meets here or over there and point. Instead, make sure someone else is manning your station and walk that person to wherever they need to find. Also, if you don’t know the answer to someone, be sure they are connected with the person that does. If you’re walking them to the sanctuary, help them find a seat they’re comfortable with and casually give them an idea of how the service will go.
"They are only granted once!"
How First Impressions Work!
5. Don’t be awkward: Remember, they are our guest. Just as if a person of tremendous importance came to visit your home, you would want to make them feel comfortable and not feel weird or awkward, in order that they would feel at home enough to come back again. The same care should be given with anyone who walks through our doors for the first time. If you know you’re not the most gifted conversationalist, then perhaps it’s best to be extremely friendly and get them where they need to go and then cut things off with a simple “It’s great to have you with us, please let me know if you have any questions”. They will normally take this as though you’re just really focused on meeting the needs of as many people as possible and won’t take it personal or be offended that you’re not gabbing with them.
"Your smile is our logo!"
You Found Your Home
We are so excited you are here!
Information Collection is the fuel for growth.
A church that does not know who is coming through its doors every Sunday is going to find it very difficult to make decisions that actually reach those people attending their services. A church will never be able to assimilate people into its congregation without the necessary information.
For information collection HighPoint uses a Church Management System (CMS) to collect information and store that info to give our ministers and leaders easy access and an easy way to pull that information if needed. This CMS is called TouchPoint.
TouchPoint is a cloud-based church management software and our ministers can easily access it from mobile devices. This makes church organization a less arduous for our staff. With TouchPoint, we have an on-the-dot sermon or event attendance tracking. This allows us to keep in touch and know which individuals are more involved and to engage those who are less active. Moreover, TouchPoint assists our ministers in reaching out to their target audience. They are able to do this via email and use the built-in templates or customize their messages. Overall, TouchPoint is capable in assisting our ministers in organizing their day-to-day activities and conduct other tasks from a single interface.
However, as with any system, the system is only as good as the information that is stored in it. TouchPoint can only be helpful and capable in assisting our ministers if it has good and accurate info.
That is why HighPoint has 4 Information Collection Points. (see next page)
6 Information Collection Points
Get Connected Card
Onsight Bible Study
Get Connected Card
In the seat back pocket of every chair in the worship center is an available Get Connected Card that can be filled out and dropped in the offering plate at the end of the service. Once we have received the card, here is the normal flow the card will go through in order for the church to respond:
The Counting Team is the first to receive the cards. They separate them from the offering and place them in a designated spot for P/U by the Secretary on Monday morning.
The Secretary will p/u the cards from the counting room and scan each card. She will then attach them to an email and send it to the Executive Pastor.
The Executive Pastor will contact the guest to thank them for coming and to also gather info that was not filled in. . The Executive Pastor will email the TouchPoint Capt. to make sure it is entered into CMS. He will also create a task in TouchPoint to the Senior Pastor and the related Staff minister.
The Sr. Pastor and Staff will complete their assigned tasks and report through Touchpoint. The Senior Pastor will assign the new guests to a deacon's tree for follow up.
The deacon that gets assigned to the guest will contact them to see if they have any questions about the church. If that person becomes a member, they become a permanent figure under that deacon's tree.
The Get Connected Card is mostly used by guests to first communicate with the church. However, guests are not the only ones who use these cards. Church Members also write notes on them to the Senior Pastor or simply ask for prayer regarding something they are going through. All of these are sorted by the secretary and then given to the Executive Pastor to decide if the card warrants a response or not.
OnSight Bible Study is our small group discipleship on Sunday mornings. The HighPoint campus provides classrooms for people to meet in and walk through various studies of the Bible. These are also small communities within themselves. People invite new guests to attend. The OnSight Leader has the TouchPoint App and is responsible for recording everyone who is there and anyone who might be a guest. He or she can do this easily and quickly on their phone or device. If someone is a new guest, the OnSight Leader will hand them a Get Connected Card to fill out and the Leader will make sure the cards get into the offering plate. Also, Onsights are a great place for the Leader to update information such as someone moved to a new address or join another church, etc. It is the OnSight Leader's job to communicate these changes to the office and TouchPoint team by having them fill out another get connected card and state on there that this is new and updated information.
OnSight Bible Study
The Connections Corner is HighPoint's hub of information. It sits in the commons area just before you enter the worship center. If anyone is needing info concerning the church they can approach the desk and ask anything. Most of the various ministries of the church will promote their events here. Also, first-time guests are allowed to come and receive a free gift. In their gift bag, there is a get connected card they can fill out and turn in right there at the desk. The Connections Corner People will point out what is in the bag and encourage them to fill out the card.
HighPoint is known for our events we sponsor for the community. Whether it's an VBS, Easter Egg Hunt, a Halloween Bash, or a Christmas Play we give every opportunity for the people not familiar with our church to come and experience the people of HighPoint. As well, we use these events for gathering information on new individuals who might be interested in our church. Usually there is a registration table at every event where all attending fill out an information card. These info cards are then keyed into the TouchPoint system to create a mailing database and keep them connected to us by letting them know about upcoming events and things happening at HighPoint.
HighPoint has a church app for all Android and IOS devices. Once downloaded, anyone can use their app to request information, sign up and pay for a ministry event, or just give their regular offerings. The Church App also allows us to send out notifications with links to gather information. Any information gathered is collected and keyed into TouchPoint.
Church Website www.highpoint.community
HighPoint has a church website that has the get connected card electronically available. Anyone who fills it out online directly comes to the Executive Pastor's email. He will then treat that as any other card that came through the offering plate and forward it based on the flow chart mentioned earlier.
God makes us a part of his larger family when we are born again. But then we should covenant in a local body and live in community with them, agreeing to live by certain established godly principles and standards. Membership doesn’t save us. But it enables us to grow and become spiritually mature in Christ. Not only should we be members of the body, each of us should also be able to express the value of membership.
In the New Testament, people in churches are recognized as being in some sort of community. It’s just that the reality is how community is expressed in Scripture has fallen on hard times over the last couple of thousand years. Membership is often misunderstood, misapplied or not applied at all.
The reality is we have often thought of membership like belonging to a select club. That is not the way the Bible refers to membership. In fact, in 1 Corinthians Paul doesn’t say the church is like a body. He says the church is a body. The phrase he uses to describe the individual connectedness is we are “members of the body.”
Membership is often misunderstood, misapplied or not applied at all. The word “member” in the Bible is more closely related to the medical word “member” than it is to the common cultural term. As an example, you may know of someone who has lost a finger or toe in an accident. On that unfortunate day, they were dismembered. That’s the actual technical terminology. A member of your body was separated from the body. That is a tragic thing. Yet today in Western culture, being separated from the body of believers is not tragic. It’s almost normal. It is almost understood that Christians and churches should be separated. Lone Ranger Christians are common.
Why then do we have membership? Because regardless of how the culture sees it or Christians misunderstand it, membership is not simply an opportunity to say, I’m a part of a club, but rather a scriptural expression of covenant connectedness to a church.
things that help us understand why church membership is biblical and important.
1. Membership Reflects What the Church Is.
First, membership is a reflection of the organic community already existing in the body. Paul says we are a body. Can one part say to the other, “I’m not part of you”? No, it is already a part. But too often we live as if we are separated. As a matter of fact, too many churches or Christian gatherings look like piles of dismembered body parts, not a body knit together as God’s agent, his body, his kingdom, at work in the world. To reject the value of membership is to deny what God has already established in fact.
2. The Bible Teaches Covenant Community.
We find in Paul’s letters to the church at Corinth that they were putting people out of the body. So Scripture teaches that we can be a part of the body, and we can be apart from the body. It is difficult to get around Scripture when it talks about being brought into the body and also being put out of it. And yet for most churches there’s no way to put somebody out because they’re not even in. While there seems to be flexibility according to various bodies, there is no such thing in the New Testament as a church without some recognition of belonging—of membership in community. People need membership commitment because they need to be connected to a Christian community.
3. People Need Church Membership.
Finally, we recognize biblical membership matters because people need it. People need membership commitment because they need to be connected to a Christian community. This is not just for the sake of the faith community, but also for the sake of the individual. Individualist Christianity is a myth and a damaging pursuit. At the end of the day we’re redeemed. We’re placed in the body. The Bible specifically says He has redeemed us. He has transferred us, Colossians 1 says, from the domain of darkness into the kingdom of the Son He loves. A kingdom has a king. The king has subjects and his kingdom has a community together where we function as God’s people.
Membership at HighPoint.
As with any person willing to climb, there has to be a starting point or Base Camp from which the climb begins. It is at this place where the climber learns about the journey they are embarking on and strategizes how they are going to make the climb. Every person deserves the chance to understand fully what they becoming a part of.
At HighPoint, that starting point is called Base Camp.
Every person wishing to become a part of the faith family at HighPoint must complete Base Camp. Base Camp is simply a handbook guide to church membership that HighPoint published for the purpose of helping our people to know how to assimilate themselves physically into the local church. Since God in His salvific work has already assimilated them into the body spiritually, we wanted to do more in helping them make that a reality physically.
Base Camp has 4 sections that are called Phases. Each phase takes the candidate on a walkthrough of the 4 major areas every person needs to know about Church Membership. Throughout each phase, there are opportunities for the person to be interactive by looking up verses of scripture and filling in the blanks, taking spiritual gifts and personality tests, and filling out a review at the end of each phase called "Final Exam."
On the next page, we will show you the process of how to fully become a functioning member of HighPoint.
Pick up your copy of
Base Camp from the Connections Corner in the commons area or
download it off our website.
Here is how Membership works at HighPoint.
Go through the handbook at your leisure and complete all 4 Phases.
Go to the website and find out when the next "Gathering" is scheduled. The Gathering is a cook out where new members meet the staff and have a Q&A with them. You will bring your completed Base Camp with you. At the Gathering is when you will officially sign on as a member of the church.
Your signed Covenants will then be brought back to the church where your profile is officially changed from guest to member and your name is posted for the rest of the church to see you joined. You will be assigned a deacon who checks-In on you from time to time to see how you are progressing and if they can help in anyway.
What are the Benefits of being a Member?
1. You get the blessing of feeling that you are a part of something bigger than you are.
If you feel connected to something larger than yourself, you're driven by the very highest level of achievement, greater than the people around you, whether that means God, spirituality, or a set of values you live by. In short, something that will outlast and outlive you is what will bring you the most joy in this life. It means so much more to say look at what "We" did instead of saying look at what "I" did.
2. You would be eligible for leadership in diverse ways and in various ministries of the Church.
They say you are not doing a good job unless someone is looking over your shoulder. At HighPoint we are always looking for the next person God has brought our way to step in and take over an area of the church whether it's teachin, ministry, or even administration. Because we hold these positions in such high regard, you must be identified as one of us in order to be considered for a leadership position in the church.
3. You would get a say in how the Church stewards and spends funds operationally.
Finally, becoming a member means you are financially accountable to the church and its operations. As a member, you are invested in the work that God is doing through the church and therefore you have a say in the operational budget each year. You are allowed to attend the annual meeting where you can ask questions that clarify objectives. Ultimately you are allowed to cast your vote as to whether you approve or not of the spending plan for the upcoming year.