Garry is passionate about "creating a place where people go to work everyday, contribute to something bigger than themselves, they learn something new, they feel safe and thay go home happy."
What impresses me the most with Garry is his authenticity, his congruence (his energy gives exactly the same message in person) & his genuine belief that WD-40s performance would not be anywhere near as good without their intentional people-focus.
Garry shared an incredibly insightful comment about WD-40s culture in that "we have to create a culture that sets people free, but also that gives them the guard-rails to keep them safe."
Structure Creates Freedom
There can be a fear that freedom leads to chaos, but as Garry evidences and as David Marquet shared with me on ep 7 of the podcast, structure creates freedom. Clarity & transparency are key to enabling 'healthy' freedom in my experience to date.
Garry shared that WD-40s "compounded annual growth rate of annual shareholder return over the past 10 years has been 20% & in the 5 years it has been 27%."
The prevailing short-termist model is still rife, but what Garry role-models impressively is that corporations can be publicly traded AND human-centred in their approach. I am excited in my own way to help leaders & teams step into that optimal balance.
Garry shared that the 3 most powerful words I have ever learned in my life are 'I Don't Know.' Also Garry powerfully advised "vulnerability does not mean weakness."
Vulnerability as a Strength
I am exceptionally enthusiastic about helping individuals & leaders develop their vulnerability muscle as the benefits to themselves, at home & at work, & those in their care at work can be transformative as per my own experience
Garry advises "we as leaders have more opportunity than ever before to change the world." adding "We get up every day & create environments where we can have people go home happy or not go home happy."
Are you ready?
Learning from Garry as I also have listening to the likes of Bob Chapman & other exceptional human-centred leaders, the impact that we have as leaders goes well beyond the day job - Do you & we always appreciate that? Does that matter to you?
Garry, unlike any other CEO I have heard before, states clearly & openly that he is "consciously incompetent." WD-40 is a learning organisation as evidenced by their 'learning moments' rather than mistakes
"Learn Every Day"
I feel that many organisations & therefore their leaders, lack the ability and/or desire to make environments safe to own up to mistakes, to challenge the status quo & to fuel continuous learning. What is it like where you work?
Garry advised to "notice your beliefs - a belief is a thought you trust to be true." "Curiosity is about questioning yourself why do I believe this to be true, because sometimes facts are just how you see things."
Believe in Curiosity
There is a whole other podcast in just these succinct points of Garry's, but key here for me is realising that our unique realities are all thought-created in the moment. Empathetic, deep listening to self & others is critical.
1st-3rd key takeaways (60 secs) - Audio with subtitles
Accessible Learning Takeaways
4th-6th key takeaways (60 secs) - Audio with subtitles
Over the past 2 years since learning about WD-40s work under Garry's leadership and after joining multiple WorldBlu events (thanks Perry Timms), I have personally taken away and implemented a range of changes in my own practice and working with others including:
The importance of role-modeling, especially leading with vulnerability
The use of cohesive, tribal language
The power in truly living, breathing & reflecting on core values
Making your culture safe to challenge, to make mistakes and to build empowerment / ownership in all
The impact of this podcast & learning through Garry's leadership of WD-40
1st 3 key takeaways - Audio with subtitles
1st-3rd key takeaways - Audio with subtitles
Seek the input from those doing the job at the coalface, more often
Untapped innovation & reductions in opportunity costs are waiting for you
Create a range of experiments. Test new ways of working. Test new ways of communicating. Test new ways of building relationships. Allow your people to lead and own these experiments
Project & communicate with absolute clarity and ideally, with transparency. Remember the workplace is full of adults who seek to contribute on an adult-adult basis