6 Best Practices to Promote Patron Awareness of Major Reference Works
As told by recently surveyed academic librarians
ENSURE THEY'RE EASY TO FIND
"We try to incorporate them into our discovery service as well as subject specific databases when possible"
"For discoverability, we use subject indexing similar to that applied to journal articles in the discipline."
"Link key reference resources on course pages and within discovery tools."
In the age of information, discoverability is key. Purchasing access to major reference works for your patrons is only half the battle; making sure they can be easily found when searching for is paramount.
DRAW ATTENTION IN LIBRARY RESOURCE GUIDES
"We list them on subject and class guides."
"We promote them in our LibGuides by name."
"Feature them in a prominent location on subject resource guides."
Librarians take advantage of the real estate they have on Library Resource and Subject Guides to highlight valuable major reference works available to patrons.
LEVERAGE REFERENCE SERVICE ENCOUNTERS
"Promote content in reference encounters."
"Demonstrate their use one-on-one at the reference desk"
"Direct students during reference interviews to those materials."
Making the most out of reference encounters with patrons is an important strategy for educating the user on, and promoting the use of, major reference works.