New RAs will feel confident in their decision making
HRs will role model ways to handle on call situations
This will help new RAs view Behind Closed Doors as a positive rather than a scare tatic
What Would You Do?!
1. A prompt will be presented
2. HRs will act out part of the scene
3. We will pause: Then new RAs will shout out what the next step should be
4. We will then debrief each scene as a group
You are contacted by your Co-RA for McGill (Alumni Lawn), sharing that the 1st floor (20 rooms) is beginning to flood and water is going into student rooms.
Points to Stress:
Contacting the ACOD regarding the flood.
Rounding up any RAs from the area Knocking on the doors of residents who would be impacted by the flood water.
Attempt to obtain the resident(s) identification information (if it is a larger group of residents, contact another RA or the ACOD for assistance).
You are walking down the hallway, the door to room 419 suddenly opens, and a resident stumbles out. Before the door closes, you get a look in the room they just left. You notice a table set up, presumably for drinking games. You and your co-RA decide to knock on this door.
If it is a large party, call for backup (ACOD and VUPD)
Check with the AC to see if the party is registered, if applicable
Make note of who is taking responsibility for the alcohol If no one of legal drinking age claims the alcohol, the alcohol would need to be poured by the residents.
Even if everyone was of age in this incident, there should still be a Maxient report due to noise and drinking games.
Take notes of everything that you see, including who is holding/doing what.
During your rounds, you smell marijuana and hear loud music coming from a resident’s room. You proceed to address the noise issue and check in on the marijuana odor.
Take notes of everything that you see, including who is holding/doing what and who is being belligerent/non-cooperative.
The ACOD should be contacted and if drug or drug paraphernalia is in sight, VUPD should be contacted immediately.
In the event drugs are visible, never, ever touch them.
Room owners should be put in the Maxient report if the alleged activities occurred in their room, even if they were not present.
Tampering with smoke detectors, is not okay, look out for that.
One of your first year residents wants to change rooms. They are not getting along with their roommate, but do not want to move out of Murray House. They are looking for advice on how to navigate this, especially since they are worried that if they were to move, they would have to leave the house.
Listen carefully to the resident’s concerns.
Paraphrase the feelings and situation that the resident is sharing with you back to them so both you and they have a clear understanding of the situation and how everyone feels.
Mirror the language of the resident in how they are feeling.
Bring up the roommate agreement form, and how it is a living document that can always be amended depending on the situation.
Be frank about how having a roommate does not always equal having a best friend.