The Office of Information Technology (OIT) plans, manages, and operates the information technology resources for the Department of Financial Services, the Office of Financial Regulation, and the Office of Insurance Regulation. OIT focuses on understanding the business of its customers, improving those business processes, and delivering innovation. OIT continually fosters close working relationship with its customers through joint initiatives and ongoing engagement at the programmatic and leadership levels.
Develop and maintain efficient/effective IT services
Eliminate duplication & modernize DFS business applications
Implement IT-related Legislative mandates
Develop and maintain a competent staff
Improve the IT processes, disciplines, and methodologies which govern the interactions of business and IT management.
Ensure effective use of OIT customers' investments in technology assets and services for business performance to achieve business goals and objectives
Align IT plans and resources with the business needs of DFS, OFR, and OIR.
Our ability to implement and maintain modern technology directly affects the Departments's ability to serve the citizens of Florida
Developing and maintaining competent staff decreases the cost to serve our customers and results in the provisioning of efficient and effective IT services.
We must ensure effective use of OIT customers' investments in technology assets and services that enable achievement of business goals and objectives.
"Measuring what we do to serve you"
OIT Long-Range Program Plan
OIT Golden Rules
Scalable (prevent duplication)
Master Data Management
Simple and Modular
Compliant and Secure
OIT Useful Links
The senior managers of OIT Executive Leadership report to the CIO: Administrative Services, Enterprise Applications & Infrastructure, Enterprise Financial Support Services, Security and Compliance Services Management.
Charles Ghini, Chief Information Officer
Percentage of customers who returned a customer satisfaction rating of at least four on a scale of one to five on surveys
Percentage of scheduled hours computer and network are available
Maintain a comprehensive, functional inventory of Department software applications
OIT Senior Staff