A Carrier You Can Trust
LOADING AWESOME
LOADING AWESOME
A Carrier You Can Trust
Fulfilling Life
put life into focus,
We help create beautiful smiles,
improve hearing
and promote good health by providing innovation and value-add benefit and service solutions.
About Ameritas
Employer Groups Nationwide
1959
1984
Annualized Inforce
Group Premium
65,200
Dental
Vision
$1.5 billion
Exceptional Service
Only five other companies have held this designation since 2006.
Our utilization review process has been URAC Accredited since 2008 in the Health Utilization module.
Our claims contact center associates have earned BenchmarkPortal’s Center of Excellence award since 2006, an achievement held only by five other companies. They also won third place in BenchmarkPortal's 2016 and 2017 Top 100 competitions for medium-sized call centers.
BenchmarkPortal
Center of Excellence
We are accredited by URAC, the Utilization Review Accreditation Commission, for following review processes that are clinically sound and respect patient and provider rights.
Utilization Review Accreditation Commission
Financial Strength
Our claims contact center associates have earned BenchmarkPortal’s Center of Excellence award since 2006, an achievement held only by five other companies. They also won third place in BenchmarkPortal's 2016 and 2017 Top 100 competitions for medium-sized call centers.
Standard and Poor's
We are accredited by URAC, the Utilization Review Accreditation Commission, for following review processes that are clinically sound and respect patient and provider rights.
A.M. Best Company
The fifth highest of Standard and Poor's 21 ratings.
The third highest of A.M. Best Company's 13 ratings.
A+
Strong
A
Excellent
The industry's leading independent insurance analysts consistently recognize our efforts.
Ameritas in the Community
Total hours donated in 2019:
21,000
$1.6 million
2019 contributions to nonprofits
47%
of every corporate contribution dollar went to education
300
organizations were helped by Ameritas employees nationwide in 2019.
Ameritas associates get 8 hours paid volunteer time per month.
8 hours
Employee Benefits Experts
In addition to formal education, many associates have a background in dental and vision occupations.
Exceptional Network
The Ameritas Dental Network is one of the largest in the nation.
Members have access to over 127,000 providers in all 50 states and Mexico.
Vision
Ameritas vision benefits are backed by the two largest vision networks in the country.
Financial Services
Help employees:
Let Us Help You
Control costs
Satisfy a varied workforce
Reduce employee turnover
Attract the best employees
Making Your Job Easier
Decrease the time you spend on each sale and increase client satisfaction with customized support tools to provide clarity on benefits.
Dedicated contacts for large groups
Dental health report cards for groups with at least 300 enrolled members
Employer-specific microsites and enrollment videos
Customized support tools help you
Visit and subscribe
for articles, whitepapers and videos.
Online Resources
Access benefits and claim information, ID cards, dental and vision provider lookups
Member Portal
View plan documents, manage your members, access ID cards and view billing statements
Benefits Administrator Portal
Wellness Blog
But it's not about us.
We are here for our customers.
Customer Persistency
of members enrolled in Ameritas dental, vision or hearing benefits a year ago are still with Ameritas today.
Here's why...
Claims Accuracy
94% of claims processed in an average of 10 business days
99% dollar accuracy on processed claims
Customer Satisfaction
Caller Satisfaction
4.8 out of 5 overall caller satisfaction survey score
All call centers are located in the United States, with no outsourcing of customer services
English, Spanish and multilingual interpretation services
We look forward to working with you.
Claims statistics from Ameritas claims processing system, 2019.
This information is provided by Ameritas Life Insurance Corp. (Ameritas Life). Group dental, vision and hearing care products (9000 Rev. 03-16, dates may vary by state) are issued by Ameritas Life. Ameritas, the bison design, “fulfilling life” and product names designated with SM or ® are service marks or registered service marks of Ameritas Life, affiliate Ameritas Holding Company or Ameritas Mutual Holding Company. © 2020 Ameritas Mutual Holding Company.