Bureau Chief, Telly Buckles
Room G68A, Fletcher Building
Tallahassee, FL 32399
Phone: (850) 413-2234 Telly.Buckles@MyFloridaCFO.com
What We Do
The Bureau of Quality Services Management is comprised of business analysts, computer programmers, testing administrators, and change management specialists who are responsible for enterprise wide reporting and business analytics, quality assurance testing and change management for application system development. Additionally, the Bureau works with end-users at state agencies and the Division of Accounting and Auditing to provide services for their business needs.
Bureau Of Quality Services Management
Services We Offer
Administrative services for several data reporting tools
How We Are Fighting IT Debt
Attempting to provide good leadership, a relatively pleasant environment to work in, and introducing the team to newer quicker methods of performing tasks.
In My Own Words
Updating and modernizing the data reporting and analytics platform that is accessible to multiple user-types with varying degrees of experience. While this platform will focus on self-service, it will also feature concierge level services. In addition to FLAIR, this platform aims to be enterprise wide.
Quality Services Management
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Years of longitudinal data available
to report against
Files processed, loaded, or sent to FTP each year
Full time employees
Records currently housed that make up a database of 385GB in size and growing
Files processed, loaded, or sent to FTP